Effective Date: 17/06/2025

At Gluttons Tettenhall, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, and store your data when you visit our website or interact with our services.

1. Who We Are

Gluttons is a café and restaurant located in Tettenhall, Wolverhampton. Our website address is:

https://gluttonstettenhall.co.uk/

 This policy applies to data collected through our website and in connection with our services.

2. What Information We Collect

We may collect and process the following types of personal data:

• Contact details: name, email address, and phone number (e.g. via contact forms or bookings).

• Order and enquiry information: information related to celebration cake or catering enquiries.

• Technical data: IP address, browser type, operating system (via cookies or analytics tools).

• Usage data: information about how you interact with our site.

We only collect data that is necessary to provide our services and improve your experience.

3. How We Use Your Information

We may use your data to:

• Respond to your enquiries or booking requests

• Process celebration cake or catering orders

• Improve the website and our customer service

• Send occasional service-related emails (with your consent)

We will never sell your data to third parties.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files placed on your device that help us understand how you use our site.

You can manage or disable cookies in your browser settings. Please note that some features of the website may not function correctly if cookies are disabled.

5. How We Protect Your Data

We take appropriate technical and organisational measures to secure your data. This includes:

• SSL encryption

• Secure form submissions

• Restricted access to personal data

6. Third-Party Services

We may use trusted third-party services (such as Google Analytics or a booking provider) to help operate our website. These services may collect data in accordance with their own privacy policies.

7. Your Rights

Under data protection laws (e.g., GDPR), you have the right to:

• Access the data we hold about you

• Request correction or deletion of your data

• Withdraw consent at any time

• Lodge a complaint with a supervisory authority

To exercise these rights, contact us at:

Email: info@gluttonstettenhall.co.uk

8. How Long We Keep Your Data

We will only retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Gluttons Tettenhall
[Insert address]
info@yourdomain.com
[Insert phone number]